Introduction:
- Begin by introducing yourself and your role in the project.
- Express your appreciation for their time and participation.
- Briefly outline the purpose of the interview and its importance in informing the redesign process.
Background Information:
- Can you provide a brief overview of your role and responsibilities within the organization?
- This question helps you understand the stakeholder's perspective and involvement in the project.
- Co-organizer, involved more in financial side — collects invoices from sponsors, tries to get people onboard for BNT, handles social media too
- What are the key objectives and goals you hope to achieve with the website redesign project?
- Gain insights into the high-level goals and expectations of the stakeholders.
- Make it more engaging - give reason for people to comeback
Current Website Assessment:
3. How would you describe the strengths and weaknesses of our current website from your perspective?
- Identify areas that stakeholders consider successful or in need of improvement.
- Lot of content - a pro and a con; more info on previous events, challenge is : overflow of information; user flow needs to be better
- Curated content needs to be there - brand messaging is missing
- What specific features or functionalities do you think are currently lacking on the website?
- Understand stakeholder expectations for the redesigned website.
- There could be a balance of legacy of BNT and newer components; maintain essence of legacy but show the growth attained
Target Audience and User Experience:
5. Who is the primary target audience for the website, and what are their key needs or pain points?
- Understand the audience's characteristics and expectations.
- Tech entrepreneurs and founders; other indirect stakeholders would be sponsors, business clients - could have a separate page for them that speaks about them
- From your perspective, what would be the ideal user experience on the new website?
- How should it feel like? Vibe
- Wants it to be modern, show we’re up with current trends
- Brand refresh is essential
Competitive Landscape:
7. What are your thoughts on our competitors' websites, and are there any specific features or design elements you find noteworthy?
- Massfounders network has events calendar, member directory, they’re good additions
- Startups.com has a good looking UI, core components from diff competitors